Privacy Policy for Notein

Effective Date: [16 Agu. 2024]

Your Privacy Matters to Us

At Notein, we are committed to safeguarding your privacy. This policy outlines our principles, data collection practices, and your rights concerning your data, including the AI OCR functionality within the Notein app.

Our Privacy Principles

No Data Sale or Rent: We never sell or rent your data or notebook content to third parties.
Consent-Based Data Collection: We only access or collect data from your notebooks or documents with your explicit permission.
Limited, Anonymized Data for Improvement: We may use limited, anonymized data to enhance our services and fulfill legal obligations.

Data Collection

We collect the following types of data:

Basic Personal Data: When you register, we collect your name, email, and country.
Anonymous Statistical Data: To enhance the app experience, such as crash frequency and feature usage.
Device ID: Used for app functionality and analytics. This includes details about the device used to access our services, such as IP address, device model, and operating system.
Payment Information: If you make a purchase, financial data is securely stored by third-party payment processors.
Diagnostic Data: For support purposes, we may ask for diagnostic data to resolve issues.
Information Automatically Collected: Includes device location, IP address, and usage data.
User-Generated Content: Documents or images you upload for OCR processing or document conversion to PDF.
Transaction Information: Information about your purchases such as transaction timing or subscription expirations.
Contact Information: Your email address captured when you reach out for support or feedback.
Third-Party Information: Data from third-party services, service providers, and social media.

Data Controller

The data controller for your information is:

Orion Studio Pte. Ltd.
Address: 196 Canberra Drive 03-54, Singapore 767960
Email: [support@notein.cn]

Data Protection Officer (DPO)

Our Data Protection Officer (DPO) oversees data protection compliance:

DPO Name: [Data Protection Officer]
Contact Email: [support@notein.cn]

Data Sharing Policy

We respect your data privacy and share your information only under specific circumstances:

With Your Consent: We share your data with third parties only after obtaining your explicit consent, as permitted by law.
For Legal Reasons: We may share your data when required by law or to respond to legal processes.
With Affiliates: Your data may be shared within our corporate group for legitimate and explicit purposes, and only the necessary data is shared.
With Third Parties: We share your data with third-party service providers to enhance our services. This includes payment services like Apple Pay or Google Pay, storage solutions like Dropbox, and analytics services like Firebase. We also share non-identifying information with advertisers, with options available for you to limit ad tracking on your devices.

We ensure all data sharing is lawful and secure, accompanied by strict non-disclosure and data processing agreements with third parties. We recommend reviewing the privacy policies of any third-party services you use.

Opt-Out Rights

Users can opt-out of the following:

Targeted Advertising: Via in-app settings or contacting support.
Sale of Personal Data: By submitting a request via [support@notein.cn].
Profiling: By submitting a request via [support@notein.cn].

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. You may request deletion of your data by contacting us.

User Rights

California Residents (CCPA): You have the right to know, delete, and opt-out of the sale of your personal data.
Virginia Residents (VCDPA): You have the right to access, correct, delete, and opt-out of certain data processing activities.
Right to Know About Data Sharing: Users have the right to know whether their data is shared with third parties. We will disclose this information upon request.

International Transfers of Personal Data

We may transfer your personal data globally. When transferring outside the UK/EEA, we ensure its protection in accordance with legal requirements through measures like model contractual clauses and binding corporate rules.

Security Measures

We prioritize the security of your personal data with measures including:

Access Control: Via unique email and password.
Encryption: Personal data is encrypted.
Secure Storage: Data is stored on secure servers.

Cookies

We may use cookies to enhance your experience. Cookies help us collect navigation data for statistical analysis and to provide services related to your interests.

How We Use Your Personal Data

At NoteIn, we value your trust and are committed to using your Personal Data responsibly. We use the data collected in the following ways and for the following purposes:

Access and Use of Services: Your Personal Data is used to allow you to use and access the features and functionality provided by the NoteIn app.
Account Administration: We use your data to set up and administer your account, ensuring a seamless user experience.
Communication: We may send communications to you regarding changes to our terms or policies, modifications to our products, important notices, or other relevant updates.
User Feedback: Your feedback on the services is essential to us. We use this information to understand user needs and quickly provide more information about using our services.
Service Communication: We communicate with you to provide support, deliver information about our services, and address your inquiries.
Personalization: Your data allows us to tailor the information you see, ensuring that you receive content and materials most relevant to your interests.
Service Optimization: We use data for optimizing the NoteIn app and enhancing your user experience. Continuous review and improvement are vital to ensure user-friendliness.
Security Measures: We take steps to protect against and prevent potential disruptions or cyber-attacks, ensuring the security of your data and our services.
Marketing Communications (with your consent): If you've provided consent, we may send you marketing communications about our services, promotions, and relevant updates.
Technical and Support: Your data helps us provide technical and other support to ensure a smooth experience with our services.
Business Administration: Data is used for the management and administration of our business, including activities related to sales, reorganization, financing, or other corporate transactions.
Compliance: We use data to comply with applicable laws, rules, regulations, subpoenas, legal processes, governmental requests, and internal policies and procedures.
Database Maintenance: Your data is used for the administration and maintenance of our databases storing Personal Data.
Fraud and Security: We use data to detect, prevent, or address fraud, security issues, or technical problems.

Our usage of your Personal Data is in compliance with applicable data protection laws. We may use your data when necessary to perform contractual obligations, with your consent, to fulfill legal and regulatory obligations, to protect our legal rights, or for legitimate business interests.

Protecting Your Rights and Safety is Our Priority.

International Transfers of Personal Data

As a global business, NoteIn serves customers worldwide, and our operations span the globe. Consequently, we may collect and transfer your Personal Data on a global basis, including to locations outside of your country.

When we transfer your Personal Data to a country outside of the UK and/or EEA (European Economic Area), we take steps to ensure its protection in accordance with legal requirements. These measures may include:

Ensuring the recipient country is approved by relevant data protection authorities as offering an adequate level of protection for Personal Data.
Using "model contractual clauses" approved by data protection authorities to bind the recipient to protect your Personal Data.
Adherence to binding corporate rules.
Complying with other legal provisions that allow us to transfer your Personal Data outside of Europe.

Keeping Your Data Secure

At NoteIn, we prioritize the security of your Personal Data and have implemented technical and organizational measures to safeguard it. These measures include:

Control of access to your membership through a unique email and password.
Encryption of your Personal Data.
Storage of Personal Data on secure servers.

Our processing of Personal Data adheres to the following data protection principles:

Lawfulness, fairness, and transparency in processing.
Accuracy and timely updates of Personal Data.
Secure and appropriate processing methods.

Additionally, we have security measures in place to prevent unauthorized access, loss, or unlawful use of your Personal Data. Access to your Personal Data is limited to individuals with a genuine business need and who are bound by confidentiality obligations. We have procedures to address data security breaches and will notify you and applicable regulators when legally required.

Information About Other Individuals

If you provide us with information on behalf of another person, you confirm that you have their consent and authority to:

Give consent for the processing and transfer of their Personal Data.
Receive data protection-related notices on their behalf.

Third-Party Websites

Our services may include links to third-party websites and social media features (e.g., Facebook, Twitter, YouTube, Instagram). These third-party websites may collect information about you when you interact with them. Your interactions with third-party websites and social media features are governed by their respective privacy policies, not by this privacy policy.

Your Rights Under the GDPR

Under data protection laws, you have certain rights regarding your Personal Data, which you can exercise free of charge. These rights include:

The right to know whether we hold your Personal Data and to request access to it.
The right to withdraw your consent, subject to legal obligations.
The right to request rectification of inaccurate or incomplete Personal Data.
The right to request erasure of your Personal Data in certain circumstances.
The right to receive your Personal Data in a structured, commonly used, and machine-readable format and to instruct its transmission to a third party.
The right to object to the processing of your Personal Data in specific circumstances.
The right to lodge a complaint with the relevant data protection regulator if you believe your rights have been infringed.

For more information about your rights, you can contact the supervisory data protection authority in your jurisdiction.

Children

We do not knowingly collect data from children under 13, in compliance with COPPA. Our services are not designed for individuals under 16, and we do not intentionally collect data from anyone in this age group. If you suspect that we have inadvertently collected information from someone under 16 without parental consent, please contact our Data Protection Officer at [support@notein.cn] for immediate action to address the issue and remove the data if necessary.

Cookies

To enhance your experience, we may collect Personal Data through the use of Cookies. Cookies are small text files that contain information sent to your browser by our web server and stored on your computer's hard disk drive. We use Cookies for various purposes, including archiving, collecting navigation data for statistical analysis, and providing services related to your interests or location.

How to Delete Your Account

If you wish to delete your Notein account, which includes the AI OCR functionality, please contact us at [support@notein.cn]. Our support team will guide you through the process and confirm the deletion of your account and all associated data.

Changes to this Policy

We regularly review and update our privacy policy to reflect changes in our practices and legal requirements. The last update was on [Insert Last Update Date]. Significant changes will be communicated to you through notices or, when legally required, we will seek your consent. Always check the "last updated" date at the top of this policy for the most current version. We may notify you of changes by updating the date at the top of the Privacy Policy on Notein or by providing more direct notifications, such as in-app alerts.

Contact Us

For any privacy-related inquiries or to exercise your rights, please contact us at [support@notein.cn].